Every call to your practice answered.
Every pet owner kept.
Britt answers your practice's phone 24/7, nights and weekends included. She books visits straight into your calendar and hands anything unusual to your staff. A missed call never turns into a visit your competitor gets.
Built for veterinary practice owners · after hours, weekends, and the lunch rush
What Britt does for a practice
The phone is the leak. Britt is the fix.
Veterinary care is cyclical by design: annual wellness exams, vaccine boosters, dental cleanings and parasite prevention refills all come due on a schedule, so pet owners who have gone quiet for six months or more are almost always overdue for something.
She knows your wellness exams, vaccinations, dental cleanings, spay and neuter and everything else you offer, straight from your own price list. No invented prices, no medical or legal advice, no promises she can't keep.
“Of course. Is this about a sick or hurt pet, or are you booking a routine visit?”
Sends true emergencies to the emergency hospital in the first minute and alerts the practice
Never tells a worried owner to wait and see: the soonest slot, every time
Books wellness, vaccines, and dental visits while the front desk is with a patient
How it works
Three steps, every call, no exceptions.
- 1
She answers by the second ring.
Day, night or weekend. No hold music, no phone tree, no voicemail.
- 2
She books or takes a message.
She checks your real calendar and books the visit, or takes a clear message for your team with the caller's name, number and reason.
- 3
You see every call.
Each call lands in your dashboard with a summary and the outcome. Booked, message taken or handed to your staff.
FAQ
Questions owners ask first.
- Is Britt a real person?
- No. Britt is an AI assistant, and she says so at the start of every call, introducing herself as the practice's AI assistant. She also tells callers the call is recorded. They hear a warm, natural voice that never puts them on hold.
- What if a caller needs a person?
- She transfers the call to your team, or takes a message with the caller's name, number and reason so nobody slips through.
- Where do her prices come from?
- Only from your own price list, word for word. She never guesses, rounds or does price math.
- Does she give advice?
- No. Questions that need your expertise go to your team. She books the visit or takes a message instead.
- What does setup look like?
- Book a walkthrough. We load your services, hours and team, put Britt on a test number, and you hear her answer as your practice before anything goes live.
Next step
Book a walkthrough for your practice.
Thirty minutes with a human. We load your services and hours, put Britt on a test number, and you hear her answer as your practice before anything goes live.
Not sure the phone is your biggest leak? Take Andi's free assessment first.