Every call to your spa answered.
Every client kept.
Britt answers your spa's phone 24/7, nights and weekends included. She books treatments straight into your calendar and hands anything unusual to your staff. A missed call never turns into a treatment your competitor gets.
Built for med spa owners · after hours, weekends, and the lunch rush
What Britt does for a spa
The phone is the leak. Britt is the fix.
Most med spa treatments have a built-in rebooking cycle: neurotoxin results fade at roughly 12 to 16 weeks, filler over 6 to 18 months, and laser and facial series are sold as multi-visit packages, so a client who is not rebooked on schedule is revenue that quietly lapses.
She knows your Botox, dermal filler, laser hair removal, HydraFacial and everything else you offer, straight from your own price list. No invented prices, no medical or legal advice, no promises she can't keep.
“Are you looking to book, or curious about one of our treatments?”
Answers every call, day and night, so no consult request goes to voicemail
Turns price shoppers into booked consultations with two open times on the first call
Never gives medical advice: candidacy and dosing questions go to the provider
After hours
Tuesday, 7:42 PM.
Your spa closed at six.
Maria finally has a quiet minute to call about the Botox consult she's been putting off. The first spa on Google goes to voicemail, so she calls the next one on the list. The spa that answers gets the client.
Industry averages. Once you're live, the dashboard shows your own numbers.
Incoming call · 7:42 PM
Glow Aesthetics · spa closed
Illustrative scenario: call the live demo line to hear the real thing.
Open slots · live calendar
Live booking
Books real appointments, mid-call.
It checks your real calendar, offers open slots, and writes the confirmed one straight into your book. Double-booking is impossible by design.
See where bookings landThe dashboard
Every call, accounted for.
The moment a call ends it's logged, categorized, and on your dashboard, tuned to how a med spa actually works.
Recent calls
Summarized by the agent, the moment each call ends
| Time | Caller | Summary | Interest | Duration | Outcome |
|---|---|---|---|---|---|
| 10:30 AM | MJ Margaret Johnson | Booked her quarterly Botox touch-up for Thursday 2:30 PM with Camila. | Botox | 3m 04s | Treatment booked |
| 7:58 PM | JR James RiveraNew | New client who found the spa on Google. Booked a free consult for Monday 9:30 AM. | Consult | 4m 07s | Consult booked |
| 9:41 AM | PO Patricia Osei | Swelling concern after last week's filler. Flagged for the nurse with full context. | Filler | 1m 35s | No booking |
| 9:12 AM | DK David Kim | Moved Wednesday's HydraFacial to Friday 11 AM and opened the slot to the waitlist. | HydraFacial | 2m 01s | Rescheduled |
| 8:40 AM | LM Lena MarchettiNew | Asked about GLP-1 program pricing and eligibility. Offered the free consult. | GLP-1 program | 2m 18s | Inquiry |
| 7:05 AM | TA Thomas Adeyemi | Called at 7:05 AM before opening. Booked a laser session for tomorrow 3:15 PM. | Laser | 2m 36s | Treatment booked |
How it works
Three steps, every call, no exceptions.
- 1
She answers by the second ring.
Day, night or weekend. No hold music, no phone tree, no voicemail.
- 2
She books or takes a message.
She checks your real calendar and books the treatment, or takes a clear message for your team with the caller's name, number and reason.
- 3
You see every call.
Each call lands in your dashboard with a summary and the outcome. Booked, message taken or handed to your staff.
FAQ
Questions owners ask first.
- Is Britt a real person?
- No. Britt is an AI assistant, and she says so at the start of every call, introducing herself as the spa's AI assistant. She also tells callers the call is recorded. They hear a warm, natural voice that never puts them on hold.
- What if a caller needs a person?
- She transfers the call to your team, or takes a message with the caller's name, number and reason so nobody slips through.
- Where do her prices come from?
- Only from your own price list, word for word. She never guesses, rounds or does price math.
- Does she give advice?
- No. Questions that need your expertise go to your team. She books the treatment or takes a message instead.
- What does setup look like?
- Book a walkthrough. We load your services, hours and team, put Britt on a test number, and you hear her answer as your spa before anything goes live.
Next step
Book a walkthrough for your spa.
Thirty minutes with a human. We load your services and hours, put Britt on a test number, and you hear her answer as your spa before anything goes live.
Not sure the phone is your biggest leak? Take Andi's free assessment first.